Frequently asked questions (FAQ)
1. How does this service work?
SyncCluster is a disaster-resilient solution based on the operation of two data centres, in activ-activ mode.
2. Is the replication to the second Data Center automatic?
Yes, you setup it once and then everything runs automatically.
3. How often is the data replicated?
Constantly, all changes are recording.
4. Is it more expensive than a conventional cloud?
Yes, its twice as expensive on average.
5. If one Data Center is unavailable, can we just continue working on the second one and won't notice this failure?
Yes, you will continue working if activ-activ mode was configured.
6. Is the data being written to two datacenter at the same time?
Data is written to one data centre and then replicated to the other.
7. How much higher is the security with this service?
The basic SLA under the contract is 99.99%. This is much higher than many cloud providers offer.
You can find answers to your questions in our
Knowledge Base. If you can't find an answer to your question, ask our consultants using the online chat or send a request using the support
ticket system.